Cookie Notice

Last updated: 12th June, 2018

Who we are

We are Candour Talent Limited (registered in England and Wales, number 10068952). Our place of business is The Innovation Centre, Festival Drive, Ebbw Vale, NP23 8XA. You can write to us or email our Data Protection Manager about any questions or concerns regarding this notice at:, or call us at: 01495 421926.


Communicating with us via the Internet

If you communicate with us using our website's "Contact Us" form, we may occasionally email you about our services and products. When you first give us Personal Data through our Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.

Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.


Our use of Cookies

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called 'cookies'.

These cookies cannot be used to identify you personally and are used to improve services for you, for example through:

  • Letting you navigate between pages efficiently
  • Enabling a service to recognise your computer so you don't have to give the same information during one task
  • Recognising that you have already given a username and password so you don't need to enter it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

See to learn more about cookies, or

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website's features. Refer to your browser's Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide, as follows:


Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.


The list below shows the cookies that we use, other than those that are strictly necessary to this service.

Cookie name



Used to record that the notification of cookies being used has been displayed, and prevents it showing further


The _ga cookie is part of Google analytics, and is primarily used to track visits to any site that uses Google analytics. _ga stores the number of visits made from your device, the time of the first visit, the previous visit, and the current visit. This is a third-party cookie, and lasts around 2 years.


Used to throttle request rate - stored by Google



The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or 'serve') the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Cookie Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called 'ad networks' or 'network advertisers'), including information about how to opt-out of their information collection: Opt Out of Interest-Based Advertising

We exclude all liability for loss that you may incur when using these third party websites.

Your data security

We maintain physical, electronic and procedural safeguards to protect against the risks of inappropriate disclosure, theft, loss and unavailability during collection, storage and transmission of personal information. We use Secure Sockets Layer (SSL) to encrypt personal data during transmission and we anonymise personal information wherever possible prior to transferring personal data.

How to contact us

If you have any queries about our use of cookies, or would like more information, please contact us. You can write to us at:

Candour Talent Limited
The Innovation Centre
Festival Drive
Ebbw Vale
NP23 8XA

Alternatively, you can email our Data Protection Manager at:,

or call us at: 01495 421926

We may amend this Cookie Notice from time to time without notice to you, in which case, we will publish the amended version on our website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Notice from time to time. It is your responsibility to check regularly to determine whether this Privacy Notice has changed.

You can ask us for a copy of this Privacy Notice and of any amended Privacy Notice by writing to the above address or by emailing us at