Job Title: Internal Sales Co-Ordinator

Location: Bridgend

Employment Type: Maternity Cover

Working Hours: Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 13:30

Candour Talent Recruitment are currently recruiting for an experiences Internal Sales Co-Ordinator to join our well-established client based in the Bridgend area.

This role presents a unique chance to become a part of a dedicated team within a well-established company.

Principal Accountabilities:

* Act as a primary point of contact within the sales team for customers' incoming enquires.
* Maintain contact with customers, particularly key accounts, by telephone and email to enable good working relationships.
* To gather, record and process information on customer requirements to generate service and spare parts quotations.
* Coordinate and pass information to other team members as required, to enable customer requirements to be analysed and responded to correctly, including liaising with Customer Services to understand the availability of resources and parts.
* Maintain a clear picture of all concurrent customer enquiries and requirements and to manage these to ensure they are followed through and responded to in an efficient and timely manner.
* Monitor all outstanding quotations and systematically follow up on these to expedite the receipt of orders.
* Update and maintain the quote log and enter data and sales leads into the CRM system, generating reports and forecasts when required.
* Process customer orders through to completion including managing any adjustments; set up contract reviews and generate the paperwork for service and finance departments.
* During the quotation process to check inventory levels and follow up with Purchasing if parts are not available.
* Managing sales returns, processing and monitoring credit sales orders, including liaising with other departments and customers as necessary.
* Support our two overseas offices; processing and administration of paperwork for quotes and sales orders and general CRM enquires. Set up prices, parts etc. as required.
* Working with Finance to resolve problems with monies/inventory/shipping against sales orders.
* To assist set up, maintain and improve company processes, procedures and systems and undertake general duties, including telephone answering, receptionist duties and other support tasks as required.
* To undertake any other tasks that are within the capability of the job holder.

Job Specific Skills / Personal Qualities:

The job holder, under the guidance of the Director of Sales & Marketing, will have prime responsibility for ensuring customers are fully satisfied in relation to their requirements for the provision of quotations and placement of orders for spare parts and services.

* Strong written and verbal communication skills are essential to engage with internal and external contacts.
* Accuracy and a high level of attention to detail with proven ability to organise multiple tasks and plan own time to meet deadlines.
* A positive attitude and the ability to work effectively both within a team and independently.
* Competent user of Microsoft applications including Word, Excel and Outlook.
* Previous experience in a similar role is desirable.

Benfits:

* 25 days holiday a year plus Bank Holidays
* Pension scheme above statutory rates
* Company performance bonus scheme
* Onsite parking

If you are a motivated professional seeking to take the next step in your career journey, we encourage you to apply today!

How to Apply:

Contact Number: 01656 332350

www.candourtalent.co.uk

We thank you for considering Candour Talent Recruitment for your career aspirations and encourage you to continue exploring opportunities with us in the future. Good Luck with your application and we look forward to receiving your CV.

Who are we at Candour Talent?

At our award-winning recruitment agency, we pride ourselves on building strong connections with both our clients and candidates. We operate as both a recruitment specialist for permanent recruitment and a recruitment business for the supply of temporary workers, ensuring that we can effectively meet the diverse needs of our clients and candidates. With a dedicated and passionate team of professionals, we're committed to taking time to understand your unique skills, experiences, and aspirations ensuring that we match you with opportunities that not only align with your professional goals but also inspire you to thrive. Whether you're seeking a career change, advancement, or a new challenge, we're here to support you every step of the way.

Rest assured that when you apply for a role through Candour Talent Recruitment, your details will be handled with the utmost confidentiality and in accordance with our Candidate Privacy Information Statement, outlining how your information will be used.

While we strive to respond to all applicants promptly, please note that only candidates with the relevant skills and experience will be contacted for further consideration. If you do not hear back from us within 7 days of your application, we regret to inform you that you have been unsuccessful on this occasion.

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